Client

Adding a client
When using QRIDit Home Watch for the first time you must ensure that your clients' information is stored on the system. To add a new client to your acc...
Mon, Jun 23, 2014 at 5:01 PM
Delete Client
To delete a client go to: Clients > All Clients > Quick Actions > Trash Icon
Mon, Jun 23, 2014 at 5:02 PM
Notification
The new client will instantly receive notification of their account via an email message consisting of a welcome message and a convenient link inviting them...
Thu, Sep 4, 2014 at 8:16 PM
Suspend Client
To suspend a client go to: Clients > All Clients > Client Name > Client Detail > Status > Suspended (set to “On”)
Mon, Jun 23, 2014 at 5:03 PM
Re-instate Client
To re-instate a suspended client go to: Clients > All Clients > Client Name > Client Detail > Status > Suspended (set to “Off”)
Mon, Jun 23, 2014 at 5:04 PM
Client/Manager Dialogue
Using the comments feed at the bottom of each report, you can communicate back and forth with the client regarding a sent report.
Mon, Jun 23, 2014 at 5:04 PM
Who should my client talk to if they experience technical difficulties when using QRIDit Home Watch?
If you are unable to assist your client any further with their enquiry please contact our support team on behalf of your client and we will work to resolve ...
Mon, Jun 23, 2014 at 5:05 PM
Can the client change their password and settings?
Your clients can change their password at any time. However they cannot make any alterations to their account settings.
Mon, Jun 23, 2014 at 5:05 PM
What happens if the client makes changes to their address(es)?
The client is obligated to inform you of any changes to address or any other contact information. 
Mon, Jun 23, 2014 at 5:06 PM
Some of my clients don’t have access to the internet. How do I send them their reports?
You will find a “Print” option on every report that you receive from your Reporters. If a client doesn’t have access to the internet you should print a copy...
Mon, Jun 23, 2014 at 5:06 PM